There is something in common with clients, irrespective of the service they demand. They always require their service providers to provide them the best quality at an affordable cost. We are obliged to deliver the best quality of services and make sure that the customers have received the best for what they have paid.

Customer satisfaction is frequently measured with effective surveying methodologies. Customer satisfaction surveys are conducted twice a year. The team makes sure that the survey is conducted among the right cross-section of customers. Such surveys have always provided us with novel ideas to serve the customers to the best of our ability. In achieving these, we have never made quality and safety a second priority. The QA/QC department is regularly updated with the most sophisticated methodologies and with the best possible staff.

The group’s safety team has the reputation of being one of the best in the industry. The workplaces are analyzed and the workers are made “feel at home” at their workplaces. Job Hazards are eliminated and safety is ensured while at work. To add to the team’s credit, the places where work is carried out are analyzed after the work, to ensure the safety of the clients. The recurrence of our customers says it all.


Sayed Kadhem Al Durazi & Sons BSC (c)


Managing Dirctor