Welcome to PowerUp City support page

The Wall by PowerUp City offers 24\7 support in a way that is convenient for you. The Wall by PowerUp City Support Team will give you quick and professional support and answer all your questions. You will find information on our products and services at this page.

You may reach The Wall by PowerUp City on the following:

Email     : web@powerup.city
Tel. No. & WhatsApp : +973 3802 9462

Online Help Center

For the years of working, we managed to define the most popular questions of our visitors and clients. That’s why we decided to make the Online Help Center. There you’ll find the best articles and recommendations concerning the questions of choosing, editing, and managing your template.

Visit Online Help Center

Frequently Asked Questions

We recommend you to review our Frequently Asked Questions whether you’ve already purchased a template or just planning to do so.

Go to FAQ

Terms of Use

Please read carefully this section because it contains the information on usage of our templates after the purchase.

Go to Terms of Use

Refund Policy

You are strongly urged to review and acknowledge the conditions under which you may apply for a Refund/Exchange of the product you purchased from us. Every customer is obliged to agree with the terms of our Refund/Exchange policy upon placing an order with our company.

Read Refund Policy

Privacy Policy

Please read our privacy policy to learn more how we treat personally identifiable information collected from our visitors and users.

Read Privacy Policy

Intellectual Property Rights Policy

Read Intellectual Property Rights Policy to learn more how we treat Intellectual Property Rights in our designs.

Read Intellectual Property Rights Policy

Report spam

Help PowerUp City fight spam, scam, phishing and other kinds of unauthorized mailing episodes mentioning TemplateMonster’s name by reporting such cases.

Report spam case

Ticket System

If you have a question but you don’t have enough time to discuss it in chat with our operators, welcome to our Ticket System. Just submit a ticket, and our representatives will get back to you in the shortest possible time.

Submit a Ticket

Report a piracy

Please let us know about a website containing copyright infringement:

Submit a Piracy